TOP FRANCHISE TECHNOLOGY PLATFORMS
See the top franchise technology platforms to help your franchise grow and succeed:
Technology has revolutionized the franchise industry, and more businesses are taking advantage of innovative platforms to grow and succeed. Franchising is undergoing a facelift, in-part driven by changes forced upon the industry during covid, as well as the development of new technological capabilities that have changed how we view and manage franchises.
Studies show only about 50% of franchises are utilizing their business data in a meaningful way, but that number is quickly increasing, as more businesses learn to innovate with platforms such as these. Here are some of the most popular franchise technology platforms:
List of the Top Franchise Technology Platforms:
Transitiv
FranConnect
Soci
Microsoft Azure SQL Database
FranchiseSoft
Scorpion
Enspire
Marketing360
mHelpDesk
Hub by Thryv
Vcita
ServiceTitan
Serviceminder
Qvinci
1. Transitiv
Category: Franchise Business Intelligence
The world’s first true franchise business intelligence platform. Drive performance across your franchise network with in-depth franchise location analytics. Manage franchise health, compare franchise location performance, and understand the key indicators that are driving success for each franchise and the network as a whole.
Features:
Overall Franchise Health Score (FIT Score™)
1,500+ Integrations
Franchise Analytics (FIT Metrics)
In-Depth Dashboards
Franchisee Leaderboards
Weekly Report Cards
2. FranConnect
Category: Management
Leading solutions for managing unit expansion, maximizing unit profitability and franchisee engagement.
Features:
CRM
Dashboards
Communications
Training
Royalty Management
Onboarding Management
Email Marketing
Integrations
3. Soci
Category: Marketing
A centralized marketing platform built for enterprise, and local multi-location businesses.
Features:
Social content management
Local listings/optimization
Customer review analysis
Surveys
Ads
Sentiment analysis
Chatbots
4. Microsoft Azure SQL Database
Category: Database
Up-to-date, fully managed relational database service built for the cloud.
Features:
Fully managed database engine
Flexible and responsive serverless compute and Hyperscale storage
Protection & threat detection
Built-in AI
5. FranchiseSoft
Category: Management
Franchise management software for franchises of all sizes.
Features:
CRM
Marketing Automation
Franchisee Management
Franchisee Onboarding
Franchisee Training
Royalty Management
Surveys
Customer Support
Scheduling
6. Scorpion
Category: Marketing
Research and customer management software, search engine products, marketing services, and reporting aimed at helping small businesses grow.
Features:
Business operations
Marketing tools
Market research
Communication tools,
Social media management
Paid advertising
Website design
Review management
7. Enspire
View fullsize
Category: Marketing
Digital marketing services for multi-location businesses.
Features:
Paid search advertising
Programmatic display
Local marketing
SEO
Paid social
Local listings
Branding/web design
Reporting
8. Marketing360
Category: Marketing
Business management and growth tools for small businesses. Industry-specific marketing programs and dedicated marketing teams.
Features:
Marketing services
Web design
Ecommerce management
Payments
Point of sale
CRM
Forms
Scheduling
Email marketing
Listings
Reputation
Social
9. mHelpDesk
Category: Management
Field service management software.
Features:
CRM
Online bookings
Estimates/quotes
Job/workflow management
Mobile access
Customer communication
Billing & payments
Reporting
10. Hub by Thryv
Category: Management
End-to-end client experience platform for franchises and small businesses. Its ready-to-use business apps help franchisees view their jobs, messages, appointments, payments, reviews and more — in one place.
Features:
CRM, Scheduling
Sales & Payments
Real-time tracking & Analytics
Brand consistency
24/7 support
Lead router
11. Vcita
Category: Management
Automate time-consuming admin tasks such as payment collection, appointment scheduling, client management and communication - all from one app.
Features:
Email campaigns
Payments
Scheduling
Lead capture
12. ServiceTitan
Category: Management
Home & commercial service software and mobile app for home service companies
Features:
Call booking
Marketing
Contracts
Email marketing
Direct mail
Dispatching
Scheduling
Timesheets
Reporting
Customer experience
Payments
Financing
13. Serviceminder
Category: Management
A platform for managing and operating home services franchise brands.
Features:
CRM
Scheduling
Offer Codes
Invoice Generation
Integrations
14. Qvinci
Category: Financial Technology
Qvinci is a global leader in financial reporting technology. Qvinci’s patented software works with QuickBooks®, Xero®, MYOB® and Excel® to provide you with insightful reporting and game-changing analysis.
Features:
Reporting
Data Storage
Administrative
Missing companies? Please let us know in the comments of any additional platforms that you frequently encounter in franchising. We hope that you find this list to be a good starting point in researching platforms to aid your franchise growth!
SEPTEMBER 29, 2022
